Reference

Terms and Conditions That Apply to Your 9999bt Account

These terms set out what you agree to when you open and use an account on 9999bt — covering how your account works, how deposits via bKash, Nagad or Rocket are handled, and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket wallet rulesRegion and local law dependentAccount holder responsibilitiesWe may update these terms
9999bt Terms and Conditions That Apply to Your 9999bt Account
HOW WE OPERATE

How 9999bt Applies These Terms in Practice

Account Security

Your account is protected by OTP verification at login. Never share your PIN or OTP with anyone — we will never ask for these through chat or email.

Wallet Verification

Deposits sent via bKash, Nagad or Rocket must come from a number registered in your name. Wallets that do not match your account identity are flagged for manual review.

Data Handling

Your personal and payment data is held securely and used only to operate your account, process transactions and meet any compliance requests we are required to follow.

Terms Change Requests

If you believe a term has been applied incorrectly to your account, contact support in writing via email. We review each dispute and respond with the relevant clause applied.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Use the live chat button on any page of your account to ask about a specific clause, a wallet verification step, or a restriction you have encountered.

Email Support

Send a written query to our support address if your question concerns account closure, identity verification, or a formal terms dispute requiring a written record.

Account Help Centre

The help centre inside your account dashboard addresses common terms questions — bKash deposit rules, withdrawal holds, and account eligibility checks are covered there.

Common Questions About These Terms

These are the questions we see most often about how the terms apply to your account. If your situation is not covered here, use live chat or email support to get a clear answer.

These terms apply to anyone who opens or uses an account on 9999bt. Access and eligibility depend on your local law and the region you connect from — we do not confirm access is available in all parts of Bangladesh.

We may update these terms when operational or regulatory changes require it. The revised version is published on this page with the effective date, and continued account use means you accept the updated terms.

Deposits from a wallet not registered in your account name are held for manual review. Withdrawals to a mismatched wallet are suspended until identity verification is completed through our support team.

No. One account per person is a firm rule. If duplicate accounts are found, they may be closed and any balance held pending a review of both accounts under these terms.

Send a written request to our email support channel. Include your account reference and the specific clause you are disputing. We will review and respond citing the relevant section of these terms.

Yes. Any offer visible on your account board carries its own conditions, which are incorporated into these terms by reference. Read those conditions before using an offer to avoid unexpected restrictions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.