What We Collect and Why We Collect It
When you open an account on 9999bt, we collect the details you submit during registration — your name, contact number, and email address. When you fund your wallet through bKash, Nagad or Rocket, we log transaction references and timestamps so we can match deposits to your
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account accurately and resolve any payment queries quickly. We also collect device identifiers, browser type and session data each time you access the lobby — this helps us detect unusual login activity and keep your account secure. If you reach out to support, any message content
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and your contact details are stored so we can follow up properly. We do not sell your personal data to third parties. We share data only with payment processors — such as bKash, Nagad and Rocket — and with service providers who help us operate the
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platform, strictly under data-handling agreements. Retention periods vary by data type: account records are kept for as long as your account remains active and for a period after closure as required by applicable rules. Data collected from users in Bangladesh is handled subject to local law
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and eligible-region requirements. If you are unsure whether this policy applies to your situation, check your local legal position before continuing to use the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.